TeamNest Use Case - Employee Grievance Handling

Business Challenge

Problems occur frequently in work environments and these should be reasonably resolved.

Employee complaints need careful and proper handling for which organizations need a formal platform to address grievances in a timely and transparent manner.

TeamNest Solution

Our tool helps organizations address employee concerns efficiently. The platform is designed as a centralized issue resolution workflow to help resolve employee queries and concerns in a timely and regulated manner. Increase the response efficiency with our simplified support framework. 

• Online ticketing platform to eliminate email queries and responses 
• A centralized solution to manage all employee and company interactions
• Create ticket categories and assign owners for resolution
• Track open issues and reduce response times to tickets
• Custom categories for issues with owners to resolve them
• Automatic assignment of tickets to the relevant function heads
• Single window for all employee concerns
• Your support platform wherever you go with our mobile app

Potential Business Impact

• Enhanced employee satisfaction
• Improved employee relations
• Increased productivity
• Talent retention
• Prevention of legal issues
• Organizational improvements